Opened 5 years ago

Last modified 4 years ago

#1575 new defect

Enterprise Web Application crashes when ABP is installed and enabled on IE

Reported by: kirankongala Assignee:
Priority: P4 Milestone:
Module: Adblock-Plus-for-Internet-Explorer Keywords: crash
Cc: kirankongala Blocked By:
Blocking: Platform: Internet Explorer
Ready: no Confidential: no
Tester: Verified working: no
Review URL(s):

Description

Environment

WIndows 7 SP1 64bit
Internet Explorer 11.0.96
ADblock Plus 1.2 for 32 and 64 bit

How to reproduce

We have a Enterprise Web Application and the application has some window popups
where the user can change the client state and those windows popups are
required for changing the clients and change some other flows.

As soon as the popup windows are opened to change the values,
we get "Internet Explorer has stopped working. Close the program" window and
When we open the problem details, we see

Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16575
Application Timestamp: 53ee1acb
Fault Module Name: AdblockPlus32.dll
Fault Module Version:1.2.0.0
Exception Code: c0000005
Exception offset: 0001e50c
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Observed behaviour

Mostly it crashes when the application related popup windows are opened and closed.

Expected behaviour

Enterprise web application should not crash.

The Enterprise Web Application works fine if the Adblock plus for IE is disabled/removed.

Change History (6)

comment:1 Changed 5 years ago by mapx

  • Component changed from Unknown to Adblock-Plus-for-Internet-Explorer

comment:2 Changed 4 years ago by oleksandr

  • Cc kirankongala added

Can you still reproduce this with ABP for IE 1.3?

comment:3 Changed 4 years ago by oleksandr

  • Priority changed from Unknown to P4

comment:4 Changed 4 years ago by eric@…

  • Summary changed from Enterprise Web Application crashes when ADP is installed and enabled on IE to Enterprise Web Application crashes when ABP is installed and enabled on IE

comment:5 Changed 4 years ago by eric@…

  • Keywords crash added

comment:6 Changed 4 years ago by oleksandr

What kind of Enterprise Web Application is it? Is it using any ActiveX or browser plugins? Is there any way we could get some access to it to debug?

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