Opened 6 years ago

Last modified 12 months ago

#1598 reviewing defect

The set up was unable to automatically close IE while uninstall

Reported by: passbrains Assignee: oleksandr
Priority: P3 Milestone:
Module: Adblock-Plus-for-Internet-Explorer Keywords: installer
Cc: greiner Blocked By:
Blocking: Platform: Internet Explorer
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Description (last modified by oleksandr)

Adapted from


Windows + 7 64bit + Internet Explorer 9 + Chinese
ABP version 1.2.705.0

How to reproduce

  1. Install ABP 1.2.705.0
  1. Open IE 9, make sure ABP is installed successfully by checking ABP icon displayed in the status bar
  1. With IE browser opened, go to control panel and uninstall ABP
  1. A message is shown to close IE and ABP engine. Keep options selected as Automatically close application....., click OK
  1. A window "The setup was unable to automatically close all requested applications. Please ensure that the applications holding files in use are closed before continuing with the installation." shows 
  1. Click OK button but without closing IE browser, the installation continued processing, and uninstalled ABP successfully 

Same issue from AIN-6 version 1.2.636.0 for IE 8

Observed behaviour

IE is not closed.

Expected behaviour

Any opened IE should be closed.

Attachments (2)

5108_1415590625_Close_IE_and_ABP_engine.png (30.4 KB) - added by passbrains 6 years ago.
5108_1415590625_Uninstall-UnableToCloseOpenedIE.png (21.9 KB) - added by passbrains 6 years ago.

Download all attachments as: .zip

Change History (7)

Changed 6 years ago by passbrains

comment:1 Changed 6 years ago by passbrains

1 - 10 Nov 2014 20:03:13 posted by Timo Scherf
Maybe this is an internet explorer issue, which is not related to Adblock plus.
@ developers team: could you check this

2 - 13 Nov 2014 16:44:16 posted by Jiamie Yuan
Without closing IE browser, the installation can still continue processing, and uninstalled ABP without problem.

comment:2 Changed 6 years ago by oleksandr

  • Component changed from Unknown to Adblock-Plus-for-Internet-Explorer
  • Description modified (diff)
  • Priority changed from Unknown to P3
  • Ready set

comment:3 Changed 6 years ago by oleksandr

  • Keywords installer added

comment:4 Changed 5 years ago by oleksandr

  • Review URL(s) modified (diff)
  • Status changed from new to reviewing

comment:5 Changed 12 months ago by greiner

  • Cc greiner added
  • Owner set to oleksandr
  • Tester set to Unknown
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