Opened 6 years ago

Closed 4 years ago

#1664 closed change (fixed)

New hard-drive for Maren

Reported by: matze Assignee: fred
Priority: P3 Milestone:
Module: Office-IT Keywords:
Cc: maren Blocked By: #1656
Blocking: Platform: Unknown
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):


During #1656 we've discovered Maren's SSD hard-drive to be defect. Currently she has been provided with a non-SSD hard-drive from a spare laptop (E330), which as been set up as a clone of the original.

However, she still needs a new SSD (ideally acquired using Dell's warranty service).


Below please find a list of the basic steps to process:

  • Acquire new 500GB SSD hard-drive
  • Set it up as a clone of the clone of the original
  • Mount it in Maren's notebook

Change History (6)

comment:1 Changed 6 years ago by matze

  • Priority changed from P4 to P2

Priority increased to reflect that the warranty may expire eventually.

comment:2 Changed 6 years ago by matze

  • Owner set to fred
  • Priority changed from P2 to P3

Status update: Maren has been provided with a new "regular" hard-drive. It may be necessary to get another SSD for her, but so far she has not complained about speed issues or similar.

comment:3 Changed 5 years ago by fred

  • Tester set to Unknown

Maren's laptop had some performance issues recently again, so she would like to have the new SSD now to speed up her system.

comment:4 Changed 5 years ago by fred

Ordered a new SSD. I checked the space used currently and it is just around 78 GB, so a 250 GB drive should be fine.

comment:5 Changed 5 years ago by fred

The contents of the old HDD have been cloned to the new SSD and the hardware has been swapped. The old HDD still needs to be wiped and can then go into the spare parts pool.

comment:6 Changed 4 years ago by matze

  • Resolution set to fixed
  • Status changed from new to closed
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