Opened 4 years ago

Last modified 3 years ago

#2905 new defect

Fails to work, Crashes, w/ Win7-32bits...

Reported by: Czerno Assignee:
Priority: P4 Milestone:
Module: Adblock-Plus-for-Internet-Explorer Keywords:
Cc: oleksandr, sergz Blocked By:
Blocking: Platform: Internet Explorer
Ready: no Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Description

Complete failure with :

  • Windows 7 SP1 Ultimate 32 bits,
  • processor AMD-Athlon XP, (has no SSE2, just in case...?)
  • IE11 without any prior add-ons; BHOs are NOT disabled in Internet Settings.

ABP versions : tried current 1.3, beta 1.4, older 1.2 : same punishment!

Problem Details :

ABP Install is (silently) incomplete, no lists downloaded,
NO "patterns.ini" created; "Settings.ini" as hereunder


[Settings]
language=en
pluginversion=2.0.1

  • Oddly, Setup interacted in French, although Windows system locale=en-US.

(used some geolocation ? some systems setting?)

  • after so-called "successful" setup, and BHO enabled in IE11,

yet nothing ABP-related in IE, status bar or otherwise.
No lists appear to have been downloaded.

  • ABP doesn't suppress advs (obviously) BUT the BHO crashes,

randomly during browsing and *always* upon closing IE11.

  • Only disabling BHO in IE11 (and subsequent removal from control panel)

cures the crashes.

Sample app crash report follows :


Problem signature:

Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 11.0.9600.17840
Application Timestamp: 555fe1bb
Fault Module Name: AdblockPlus32.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 54edf8a0
Exception Code: c0000005
Exception Offset: 6a8df719
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1036
Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Change History (2)

comment:1 Changed 4 years ago by mapx

  • Cc oleksandr sergz added
  • Component changed from Unknown to Adblock-Plus-for-Internet-Explorer

comment:2 Changed 3 years ago by oleksandr

  • Priority changed from Unknown to P4

This is the first time we see an issue like this. Could you please elaborate what do you mean by: ABP Install is (silently) incomplete. Does the installer give you any error code? Can you please run the msi installer from here: https://downloads.adblockplus.org/adblockplusie-1.5-x86.msi (not an exe) with these parameters:
adblockplusie-1.1-x86.msi /L*V "C:\Temp\msilog.log
This will produce a log file of the installation process in c:\Temp\msilog.log. Please attach that file to this issue.

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