Opened 4 years ago

Closed 2 years ago

#2941 closed defect (rejected)

[Adblock Browser for Android] "Force close" error pops up on screen when launching the browser

Reported by: passbrains Assignee: rjeschke
Priority: Unknown Milestone:
Module: Adblock-Browser-for-Android Keywords:
Cc: rjeschke Blocked By:
Blocking: Platform: Adblock Browser for Android
Ready: no Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Description (last modified by Shikitita)

Adapted from https://www.passbrains.com/dashboard/view-ticket.php?ticket_no=ADR-35

Environment

Samsung + Galaxy + Android 2.3.4

How to reproduce

  1. Download and install the browser
  2. Open the browser

Observed behaviour

The following error is displayed on the screen when launching the browser:

"Sorry!
The application Adblock Browser (process org.adblockplus.browser) has stopped unexpectedly.
Please try again.
Force close"

Expected behaviour

Adblock Browser should work.

Attachments (3)

5162_1433850690_SC20150521-033829.png (19.9 KB) - added by passbrains 4 years ago.
ABB Android Alcatel OT 983 Error (16.7 KB) - added by Shikitita 4 years ago.
Log
Alcatel One Touch 983.png (25.7 KB) - added by Shikitita 4 years ago.
Screenshot of issue reproduced in an Alcatel One Touch 983

Download all attachments as: .zip

Change History (8)

Changed 4 years ago by passbrains

comment:1 Changed 4 years ago by passbrains

1 - 18 Aug 2015 09:36:25 posted by Philip Hill
Not really a duplicate, it's a completely different environment here.

2 - 18 Aug 2015 15:43:52 posted by Tamara Blasco
Hi Ashley,

Would you be able to give us a few more details about the device in which you reproduced this issue, please?

I managed to do so with an Alcatel One Touch 983 and would like to be able to compare specs if possible.

Thank you very much for your help!

3 - 18 Aug 2015 23:51:25 posted by Ashley Wu
Samsung Galaxy Gio (GT-S5660M)
Android 2.3.4

comment:2 Changed 4 years ago by Shikitita

  • Cc rjeschke added
  • Component changed from Unknown to Adblock-Browser-for-Android
  • Description modified (diff)
  • Owner set to rjeschke
  • Summary changed from The browser application is not working for certain android smartphone. to [Adblock Browser for iOS] "Force close" error pops up on screen when launching the browser

Please note that I managed to reproduce this issue with an Alcatel One Touch 983 from Testobject with the following specs:

OS: Android 2.3.7
API level: 10
Resolution: 320 x 480 (mdpi)
Screen size: 3.5"
CPU: ARM | single core| 1000 MHz
RAM: 512 MB
Internal storage: 150 MB
SD card: 2048 MB
Model number: OT-983

Find attached also a log from two different days with the errors occurring when this issue was reproduced.

I hope all this information helps.

Changed 4 years ago by Shikitita

Log

Changed 4 years ago by Shikitita

Screenshot of issue reproduced in an Alcatel One Touch 983

comment:3 Changed 4 years ago by Shikitita

  • Summary changed from [Adblock Browser for iOS] "Force close" error pops up on screen when launching the browser to [Adblock Browser for Android] "Force close" error pops up on screen when launching the browser

comment:4 Changed 2 years ago by diegocarloslima

This is issue has been here for a looong time, we'll change our minSdk to 15 pretty soon (53.0.2 merge), so there's no reason to keep this ticket open.

comment:5 Changed 2 years ago by diegocarloslima

  • Resolution set to rejected
  • Status changed from new to closed
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