Opened 4 years ago

Closed 4 years ago

#3271 closed change (fixed)

Update privacy policy for uninstallation page launch

Reported by: saroyanm Assignee: saroyanm
Priority: P3 Milestone:
Module: Websites Keywords:
Cc: fhd, greiner, lisabielik, Kai, kzar Blocked By:
Blocking: #3269 Platform: Unknown / Cross platform
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

https://codereview.adblockplus.org/29331151/

Description (last modified by saroyanm)

Background

To be able to find the reason why users uninstall Adblock Plus with #3257 we are creating an uninstallation page which will be shown to the user after Adblock Plus is being uninstalled and will help us collect information about the reason behind uninstallation, but before we will have that questionnaire live we will need also update our privacy policy accordingly.

What to change

Add Uninstallation page feedback subsection to AdblockPlus.org website in https://adblockplus.org/en/privacy with content below:

After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback. The webpage stores some application and platform related data anonymously. If you decide to submit feedback, we will also store it anonymously.

Change History (25)

comment:1 Changed 4 years ago by saroyanm

@Felix @Thomas: if somebody of you can have a rough look on the formulation would be awesome, after that would like to ask @lisa to give a final green light and mark the issue as ready.

comment:2 Changed 4 years ago by saroyanm

  • Blocking 3257 added

comment:3 follow-ups: Changed 4 years ago by lisabielik

Is this approved by Kai? Just checking before I fix some of it.

comment:4 in reply to: ↑ 3 Changed 4 years ago by saroyanm

  • Cc Kai added

Replying to lisabielik:

Is this approved by Kai? Just checking before I fix some of it.

@Kai maybe you can have a quick look.

comment:5 Changed 4 years ago by Kai

That text is fine with me. Go on.

comment:6 in reply to: ↑ 3 Changed 4 years ago by saroyanm

Replying to lisabielik:

Is this approved by Kai? Just checking before I fix some of it.

Done, after your green light will mark ticket as ready.

comment:7 Changed 4 years ago by greiner

  • Description modified (diff)

The content looks fine but I'd refrain from calling it a "campaign" because it sounds a bit like something related to PR.

comment:8 Changed 4 years ago by fhd

I agree, it sounds misleading, and it's unnecessarily generic. We don't have any general purpose questionnaire submission mechanism, we have the uninstallation page.

Also note that the remark about not storing the data for longer than 30 days is not correct (we don't store IP addresses longer than that, but the answers itself are a different matter), and the remark about not sharing it with a third party is redundant.

I'd suggest something along the lines of:

Uninstallation page feedback

After uninstalling Adblock Plus, you will be directed to a webpage that asks for your feedback as to why you uninstalled the extension. If you decide to submit feedback, we will store it anonymously.

(Edit: Improved wording suggested by Lisa.)

Last edited 4 years ago by fhd (previous) (diff)

comment:9 Changed 4 years ago by saroyanm

  • Description modified (diff)
  • Priority changed from Unknown to P3
  • Ready set

Updated, thanks

comment:10 follow-up: Changed 4 years ago by greiner

After uninstalling Adblock Plus, you will be directed to a webpage that asks for your feedback as to why you uninstalled the extension.

Initially, this will only be the case for our Chrome, Opera and Safari extensions so what about saying "you may be directed to" instead?

comment:11 in reply to: ↑ 10 Changed 4 years ago by lisabielik

Replying to greiner:

After uninstalling Adblock Plus, you will be directed to a webpage that asks for your feedback as to why you uninstalled the extension.

Initially, this will only be the case for our Chrome, Opera and Safari extensions so what about saying "you may be directed to" instead?

Fine by me.

comment:12 Changed 4 years ago by saroyanm

  • Description modified (diff)

Good point, updated.

comment:13 follow-up: Changed 4 years ago by kzar

  • Cc kzar added

We're apparently planning (see #3269) to collect a bunch more information that is not mentioned in this issue?

comment:14 in reply to: ↑ 13 ; follow-up: Changed 4 years ago by saroyanm

  • Ready unset

Replying to kzar:

We're apparently planning (see #3269) to collect a bunch more information that is not mentioned in this issue?

Fare enough, what about:
After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback as to why you uninstalled the extension. If you decide to submit feedback, we will store it with some application and platform related data anonymously
@fhd @lisa ?

comment:15 in reply to: ↑ 14 Changed 4 years ago by greiner

Replying to saroyanm:

Fare enough, what about:

After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback as to why you uninstalled the extension. If you decide to submit feedback, we will store it with some application and platform related data anonymously

@fhd @lisa ?

That's incorrect because that data is part of the URL that's being opened so we'll be receiving it no matter what.

comment:16 follow-up: Changed 4 years ago by saroyanm

After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback as to why you uninstalled the extension, which will store some application and platform related data anonymously. If you decide to submit feedback, we will store it anonymously as well.
Let me know if you think this still inaccurate, or you have better suggestion.

Last edited 4 years ago by saroyanm (previous) (diff)

comment:17 in reply to: ↑ 16 Changed 4 years ago by lisabielik

Replying to saroyanm:

After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback as to why you uninstalled the extension, which will store some application and platform related data anonymously. If you decide to submit feedback, we will store it anonymously as well.
Let me know if you think this still inaccurate, or you have better suggestion.

After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback. The webpage stores some application and platform related data anonymously. If you decide to submit feedback, we will also store it anonymously.

comment:18 Changed 4 years ago by saroyanm

  • Description modified (diff)

Updated.

comment:19 Changed 4 years ago by saroyanm

@Kai while the text and contexts updated slightly, will ask for your final approval and will mark as ready.

comment:20 Changed 4 years ago by Kai

fine for me

comment:21 Changed 4 years ago by saroyanm

  • Ready set

comment:22 Changed 4 years ago by saroyanm

  • Blocking 3269 added; 3257 removed

comment:23 Changed 4 years ago by saroyanm

  • Owner set to saroyanm

comment:24 Changed 4 years ago by saroyanm

  • Review URL(s) modified (diff)
  • Status changed from new to reviewing

comment:25 Changed 4 years ago by saroyanm

  • Resolution set to fixed
  • Status changed from reviewing to closed
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