Opened on 06/21/2016 at 12:03:31 PM

Closed on 06/29/2016 at 02:25:30 PM

#4175 closed defect (fixed)

Credit Card donations page displays the wrong product name for Russian and Chinese

Reported by: Shikitita Assignee:
Priority: P3 Milestone:
Module: Websites Keywords:
Cc: saroyanm, juliandoucette, fhd Blocked By:
Blocking: Platform: Unknown / Cross platform
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Description (last modified by Shikitita)


Platform: PC
Browser: Any
Version: Any

How to reproduce

  1. Access
  2. Change the language into Russian or Chinese by clicking on the flag at the top right of the website
  3. Select the option next to PayPal and choose the currency and amount of money desired
  4. Click on the green button

Observed behaviour

The name of the product in the "" website is not displayed properly as can be seen on the attached screenshot

Expected behaviour

Text should read properly as per the translations given for each language

Attachments (1) (105.3 KB) - added by Shikitita on 06/21/2016 at 12:03:51 PM.

Download all attachments as: .zip

Change History (7)

Changed on 06/21/2016 at 12:03:51 PM by Shikitita

comment:1 Changed on 06/21/2016 at 12:05:18 PM by Shikitita

  • Description modified (diff)

comment:2 Changed on 06/21/2016 at 07:30:30 PM by juliandoucette

  • Cc fhd added
  • Priority changed from Unknown to P2

@fhd looks like a configuration problem or defect. Can you (or who else?) investigate?

comment:3 Changed on 06/22/2016 at 08:05:14 AM by saroyanm

  • Priority changed from P2 to P3
  • Ready set

I think the priority for this issue is not that urgent, because this issue existed for a really long time and nobody yet complained, also we had similar issues that was marked P3(#219, #1683), so I think marking this issue P3 is more reasonable, we probably have more important prio issues that are P2

comment:4 Changed on 06/24/2016 at 08:29:38 AM by philll

The integration with micropayment was invented by #1477 and the item name is handed over as "paytext" field, filled with the i18n_name of our form. When we hand over the russian string in the URL like in this example, we end up with the characters unrecognized. Chinese locality seems completely unsupported however. We might want to hand over the English string instead. For a list of supported languages, see the "countryLanguage" field in the micropayment form. I couldn't get the russian text over correctly with or without URL encoding, so I guess it's an issue on their end. I'll talk to them.

comment:5 Changed on 06/24/2016 at 03:40:52 PM by philll

Micropayment's help desk wrote that they figured out somewhat more extensive encoding issues which they now have to investigate. We'll get notified once they got it fixed.

comment:6 Changed on 06/29/2016 at 02:25:30 PM by philll

  • Resolution set to fixed
  • Status changed from new to closed

This was fixed by micropayment and seems to work fine now.

Add Comment

Modify Ticket

Change Properties
as closed .
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from (none).
Note: See TracTickets for help on using tickets.