Opened 3 years ago

Closed 2 years ago

#4183 closed change (fixed)

Clarify IRC availability on code contribution page on adblockplus.org

Reported by: greiner Assignee: erick
Priority: P4 Milestone:
Module: Websites Keywords: goodfirstbug
Cc: lisabielik, saroyanm Blocked By:
Blocking: Platform: Unknown / Cross platform
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

https://codereview.adblockplus.org/29367176/

Description (last modified by saroyanm)

Background

We have a public IRC channel where people can get in touch with devs and other people from the team. However, usually people don't stay online long enough for one of us to notice and reply to them. This may have various reasons such as people being inexperienced with IRC, being too impatient or writing at times when most of the team is offline.

That's a real pity since we'd love to help people and get their feedback on what we do. Therefore we should add a note to the page where we mention our IRC chat to explain ourselves a bit better.

What to change

On https://adblockplus.org/contribute-code under "Getting in touch"
Change
From:
Feel free to join our IRC channel if you need help or want to chat: #adblockplus on irc.mozilla.org. There's also a web-based client.
To:
Need help or want to chat? Join our IRC channel: #adblockplus on irc.mozilla.org (there is also a web-based client). While we are a globally distributed team, there are times when most of the team is not online. Please note that we cannot reply to you if you are offline.

Change History (12)

comment:1 Changed 3 years ago by saroyanm

@lisa can you please check the text and suggest placement, to make it more explanatory to our users ?
After that I'll mark this as ready
Thanks in advance

comment:2 Changed 3 years ago by lisabielik

@saroyanm @greiner

Consider:

  • While we are a globally distributed team, there are times when most of the team is not online.
  • Please note, we cannot reply to you if you are offline.

comment:3 Changed 3 years ago by saroyanm

  • Description modified (diff)

@lisa: I've updated the description with your updated text, please let me know if it's fine with you(placement, or you prefer bullet points), also if you think that initial text needs to be improved feel free to modify the description. Thanks for the help.

comment:4 Changed 3 years ago by lisabielik

@saroyanm:

Need help or want to chat? Join our IRC channel: #adblockplus on irc.mozilla.org (there is also a web-based client). While we are a globally distributed team, there are times when most of the team is not online. Please note that we cannot reply to you if you are offline.

comment:5 Changed 3 years ago by saroyanm

  • Description modified (diff)
  • Priority changed from Unknown to P4
  • Ready set

Thanks

comment:6 Changed 3 years ago by juliandoucette

  • Keywords goodfirstbug textchange added

comment:7 Changed 3 years ago by juliandoucette

  • Keywords textchange removed

comment:8 Changed 3 years ago by erick

  • Owner set to erick

comment:9 Changed 3 years ago by erick

  • Status changed from new to reviewing

comment:10 Changed 3 years ago by saroyanm

  • Review URL(s) modified (diff)

Detail: @Erick Also please update the "Review URL" field with the link to codereview, when changing the status to the reviewing.

comment:11 Changed 3 years ago by abpbot

A commit referencing this issue has landed:
Issue 4183 - Changed clarification IRC avaibility

comment:12 Changed 2 years ago by erick

  • Resolution set to fixed
  • Status changed from reviewing to closed
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