Opened 3 years ago

Last modified 17 months ago

#4695 closed change

Help Center 1.0.0 — at Version 24

Reported by: juliandoucette Assignee:
Priority: P3 Milestone: help.eyeo.com 1.0.0
Module: Websites Keywords:
Cc: saroyanm, lisabielik, Shikitita, jsonesen, philll, martin, ire Blocked By:
Blocking: #121, #459, #688, #1077, #1078 Platform: Unknown / Cross platform
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Prototype: https://invis.io/2V8KV1EQH
Styleguide: https://issues.adblockplus.org/attachment/ticket/4695/Help%20Center%20-%20Style%20Guide.pdf
CMS Extension: https://codereview.adblockplus.org/29370597/
Specification (PR): https://bitbucket.org/adblockplus/spec/src/67271ee5d7d846e26e2bb55fec24cf34cc01fc0f/spec/help-center/help-center.md

Description (last modified by juliandoucette)

Background

To help users self-serve better, we would like to launch a Help Center. The first phase of the launch will only cover Adblock Plus help topics, with a plan to include help topics for all eyeo products in future releases.

What to change

url

help.eyeo.com

og_name

EyeoGmbH

twitter_site

eyeo

Blocking


Milestone

https://issues.adblockplus.org/milestone/help.eyeo.com%201.0.0

Change History (25)

comment:1 Changed 3 years ago by juliandoucette

  • Blocking 121 added

comment:2 Changed 3 years ago by juliandoucette

  • Blocking 459 added

comment:3 Changed 3 years ago by juliandoucette

  • Blocking 688 added

comment:4 Changed 3 years ago by juliandoucette

  • Blocking 1077 added

comment:5 Changed 3 years ago by juliandoucette

  • Blocking 1078 added

comment:6 Changed 3 years ago by juliandoucette

  • Blocking 121, 459, 688, 1077, 1078 removed
  • Description modified (diff)

comment:7 Changed 3 years ago by juliandoucette

  • Blocking 121, 459, 688, 1077, 1078 added

comment:8 Changed 3 years ago by juliandoucette

  • Priority changed from P5 to Unknown

comment:9 Changed 3 years ago by juliandoucette

  • Description modified (diff)
  • Priority changed from Unknown to P2
  • Ready set

comment:10 Changed 3 years ago by saroyanm

Not really sure if the priority is P2 for Help Center. On other hand it will depend on the Roadmap.
I'd consider website-defaults being P2 than Help Center IMHO, otherwise we might end up with the same result as acceptableads.com which is not really consistent with what we are planing to do.

Last edited 3 years ago by saroyanm (previous) (diff)

comment:11 follow-up: Changed 3 years ago by juliandoucette

Not really sure if the priority is P2 for Help Center. On other hand it will depend on the Roadmap.

Agreed. I think the P2 definition fits as long as Help Center remains on the Roadmap.

I'd consider website-defaults being P2 than Help Center IMHO, otherwise we might end up with the same result as acceptableads.com which is not really consistent with what we are planing to do.

Agreed. But website-defaults blocking Help Center doesn't make Help Center any less P2. If anything, I think it makes website-defaults more P1.

comment:12 in reply to: ↑ 11 Changed 3 years ago by saroyanm

Replying to juliandoucette:

Not really sure if the priority is P2 for Help Center. On other hand it will depend on the Roadmap.

Agreed. I think the P2 definition fits as long as Help Center remains on the Roadmap.

I'd consider website-defaults being P2 than Help Center IMHO, otherwise we might end up with the same result as acceptableads.com which is not really consistent with what we are planing to do.

Agreed. But website-defaults blocking Help Center doesn't make Help Center any less P2. If anything, I think it makes website-defaults more P1.

Definately not P1, I'd say Help Center is P3 and website-defaults is P2. If for some reason Help Center will be P2, website-deafaults I think should remain as P2 and probably that will affect the quality of implementation of another website project, saying so I will suggest mark this as P3 if no strong objection.

comment:13 Changed 3 years ago by jeen

  • Cc lisabielik Shikitita jsonesen philll martin added
  • Description modified (diff)
  • Review URL(s) modified (diff)

Changed 3 years ago by jeen

comment:14 Changed 3 years ago by jeen

  • Review URL(s) modified (diff)

comment:15 Changed 3 years ago by jeen

  • Review URL(s) modified (diff)

comment:16 Changed 3 years ago by jeen

  • Review URL(s) modified (diff)

comment:17 Changed 3 years ago by jeen

  • Description modified (diff)

comment:18 Changed 3 years ago by jeen

  • Description modified (diff)

comment:19 Changed 3 years ago by jeen

  • Cc AdrianMartinson matze added; martin removed

comment:20 Changed 3 years ago by jeen

  • Cc martin added; AdrianMartinson removed

comment:21 Changed 2 years ago by juliandoucette

  • Milestone set to help.eyeo.com 1.0.0

comment:22 Changed 2 years ago by juliandoucette

  • Summary changed from [meta] New Help Center website to New Help Center website

comment:23 Changed 2 years ago by juliandoucette

  • Cc matze removed
  • Description modified (diff)
  • Priority changed from P2 to P3
  • Summary changed from New Help Center website to Help Center 1.0.0

I changed social media accounts from adblockplus to eyeo because this is an eyeo (not abp specefic) site.

@Jeen we can set the social media accounts based on product when on product specific pages e.g. adblockplus for help.eyeo.com/adblockplus. What do you think?

comment:24 Changed 2 years ago by juliandoucette

  • Review URL(s) modified (diff)

Removed project plan because it's not publicly available.

Note: See TracTickets for help on using tickets.