Opened 20 months ago

Closed 4 months ago

#4755 closed change (duplicate)

Update text and some UI elements on the adware page on adblockplus.org/adware

Reported by: jeen Assignee:
Priority: P4 Milestone: help.eyeo.com 1.0.0
Module: Websites Keywords: goodfirstbug, content
Cc: philll, lisabielik, juliandoucette, saroyanm, jnink, wspee, ire, jeen Blocked By:
Blocking: Platform: Unknown / Cross platform
Ready: no Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

https://projects.invisionapp.com/share/3Y9P8AV2P#/screens/210850864

Description (last modified by jnink)

Background

The current adware page #3802 is heavy in content and includes a lot of links to different software that perform the same thing. To make the page more readable the text on the page should be updated, and to reduce the decision-making load on the user, links to similar software should be hidden.

What to change

See design in review URL(s)

1. Update text in Step 1: Get rid of unwanted programs:

  • It’s recommended to run automated checks for Malware, which also allows you to remove the found unwanted software. We recommend Malwarebytes; the program has a free trial period with full functionality and is safe to install alongside your antivirus solution.
  • Add button: Download Malwarebytes for <Detected operating system>
  • Add link: View alternative programs <down arrow to expand section to all other links>
  • Action: When the above link is clicked, expand to show the following items (do not list the software that is already linked to from the button):
    • Windows:
      • Malwarebytes
      • HitmanPro
      • AdwCleaner
    • OS X:
      • Malwarebytes
  • Add: For advanced users
  • Update text to read: For a more comprehensive solution for removing unwanted programs from your computer, click the link below:
  • Link: Get advanced help removing adware for <detected Operating System>
  • Link with down arrow: Wrong operating system? Pick a different one
  • Action: When the above link is clicked, expand to show one of the following (do not list the software that is already linked to from the button):
    • Windows
    • OS X

2. Update Step 2: Reset your browser settings

  • Oftentimes uninstalling unwanted software does not restore your browser settings to their original state.
  • Add link: Get help resetting <browser>>
  • Add link with down arrow: Wrong browser? Pick a different one
  • Action: When the above link is clicked, expand to show the following items (do not list the software that is already linked to from the button):
    • Internet Explorer
    • Mozilla Firefox
    • Google Chrome
    • Opera
    • Yandex.Browser
    • Safari 6 & 7
    • Safari 8 & 9

3. Add links to all supported browsers

4. Add a contact module at the bottom
Header: Still looking for help?
Body: Drop us a message via social media or email and get your question answered.
Links:

Approvals

[x] content
[x] legal
[x] product

Change History (25)

comment:1 Changed 20 months ago by jeen

  • Description modified (diff)

comment:2 Changed 20 months ago by jeen

  • Cc philll lisabielik juliandoucette saroyanm added

comment:3 Changed 20 months ago by juliandoucette

  • Description modified (diff)
  • Keywords content ui added
  • Priority changed from P3 to Unknown
  • Review URL(s) modified (diff)
  • Summary changed from [Content &UI] Update text and some UI elements on the adware page to Update text and some UI elements on the adware page on adblockplus.org/adware

The software links remain the same.

comment:4 Changed 20 months ago by jeen

  • Description modified (diff)
  • Priority changed from Unknown to P3

comment:5 Changed 20 months ago by juliandoucette

  • Priority changed from P3 to Unknown

comment:6 in reply to: ↑ description ; follow-up: Changed 19 months ago by saroyanm

Replying to jeen:
Thanks Jeen for creating the ticket I have couple of questions:

See design in review URL(s)

  • Does that mean that the Design is currently under the review ? If so we will need to add a static version of final reviewed design to the ticket to make it ready IMO.
  • Note: We also have a warning on this page if you will visit current URL, should it stay as it is right now ?
  • Should this page also be moved to Help Center ? If so maybe make sense to implement the changes there, to match the design of help center ?

3. Add links to all supported browsers

  • I assume this is related to the section "Use official channels to download your browser:" ?

comment:7 in reply to: ↑ 6 Changed 19 months ago by jeen

Replying to saroyanm:

See design in review URL(s)

  • Does that mean that the Design is currently under the review ? If so we will need to add a static version of final reviewed design to the ticket to make it ready IMO.

    Yes the design in the inVison prototype is final, although I have just added a Contact section at the bottom to include to the ticket. That is the final change!

  • Note: We also have a warning on this page if you will visit current URL, should it stay as it is right now ?

    yes that stays the same and will appear as the first item below the title.

  • Should this page also be moved to Help Center ? If so maybe make sense to implement the changes there, to match the design of help center ?

    For now this will stay within the adblockplus.org site since this page is already live.

3. Add links to all supported browsers

  • I assume this is related to the section "Use official channels to download your browser:" ?

    Correct!

Last edited 19 months ago by jeen (previous) (diff)

comment:8 Changed 19 months ago by jeen

  • Description modified (diff)

comment:9 Changed 17 months ago by juliandoucette

  • Description modified (diff)

I can't tell if this is ready (I think it is). I added an approvals section. Jeen and/or philip can you please update approvals accordingly?

comment:10 Changed 16 months ago by jeen

  • Description modified (diff)

comment:11 Changed 16 months ago by lisabielik

  • Description modified (diff)

comment:12 Changed 16 months ago by juliandoucette

  • Cc jnink added
  • Priority changed from Unknown to P5

Can you please take a look at this Judith?

comment:13 Changed 16 months ago by jnink

  • Description modified (diff)

comment:14 Changed 16 months ago by jnink

LGTM

comment:15 Changed 16 months ago by juliandoucette

  • Cc wspee added
  • Keywords goodfirstbug added; content ui removed
  • Priority changed from P5 to P3
  • Ready set

comment:16 Changed 13 months ago by juliandoucette

  • Owner set to juliandoucette

comment:17 Changed 13 months ago by juliandoucette

  • Owner juliandoucette deleted

comment:18 Changed 12 months ago by juliandoucette

  • Cc ire added
  • Keywords content added

comment:19 Changed 9 months ago by ire

I see this question was asked almost a year ago, but since the Help Center is almost ready, I'll ask again. Should this page still be updated? Or will it be moved to the Help Center?

comment:20 Changed 9 months ago by juliandoucette

  • Cc jeen added

but since the Help Center is almost ready

The help center website is almost ready. The help center content is not. I don't know how long it will take to update the contents for ABP 3.0.

Should this page still be updated?

AFAIK.

Or will it be moved to the Help Center?

I think it depends on priority. If this page is more important than the content required to launch the help center than it should be added to the help center. If not, it should be added to adblockpus.org before the [help center content is updated, the help center is launched].

@jeen do you agree?

If so @jeen @wspee will you please determine which content is more important?

comment:21 Changed 9 months ago by wspee

  • Ready unset

I don't know but until we know we should make sure nobody wastes time on it.

FWIW I would say up to date ABP content is way more important.

Last edited 9 months ago by wspee (previous) (diff)

comment:22 Changed 9 months ago by jeen

This should be moved to the Help Center - and I would put this as low priority for now, and we can move the contents of this over with the next release of the Help Center.

I know Lisa has most of the content for ABP 3.0 done.

comment:23 Changed 7 months ago by juliandoucette

  • Priority changed from P3 to P4

Noted. Priority adjusted accordingly.

comment:24 Changed 7 months ago by jeen

  • Milestone set to help.eyeo.com 1.0.0

comment:25 Changed 4 months ago by juliandoucette

  • Resolution set to duplicate
  • Status changed from new to closed
Note: See TracTickets for help on using tickets.