Opened on 03/01/2017 at 01:33:13 AM

Closed on 03/15/2017 at 05:14:18 PM

#4947 closed defect (invalid)

Icons for Acceptable ads and e-mail do not load on mobile

Reported by: rraceanu Assignee:
Priority: Unknown Milestone:
Module: Websites Keywords:
Cc: juliandoucette, saroyanm Blocked By:
Blocking: Platform: Unknown / Cross platform
Ready: no Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Description (last modified by rraceanu)


Android 6
Chrome 56

How to reproduce

  1. Access latest patch of from your mobile device
  2. Access the [Menu] pannel

Observed behaviour

The "verified" icon, the "Acceptable Ads" text icon and e-mail icon do not load and a placeholder remains.

Expected behaviour

Icons load properly for easy visual orientation


Please view the attached screenshot.

This issue only occurs on mobile (iOS and Android), does not occur on desktop platforms.

Attachments (1)

Screenshot_20170301-022033.png (99.8 KB) - added by rraceanu on 03/01/2017 at 01:34:27 AM.

Download all attachments as: .zip

Change History (5)

Changed on 03/01/2017 at 01:34:27 AM by rraceanu

comment:1 Changed on 03/01/2017 at 01:44:54 AM by rraceanu

  • Description modified (diff)

comment:2 Changed on 03/08/2017 at 03:09:10 PM by juliandoucette

  • Cc saroyanm added

I'm guessing that this has something to do with the local testing environment vs production because I don't think this issue happens on production. I haven't tested it yet though.

comment:3 Changed on 03/15/2017 at 01:46:33 PM by juliandoucette

@rraceanu can you test this on the live site?

comment:4 Changed on 03/15/2017 at 05:14:18 PM by rraceanu

  • Resolution set to invalid
  • Status changed from new to closed

Just verified on live and this issue does not occur. Closing ticket as invalid.

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