Opened 3 years ago

Closed 2 months ago

Last modified 2 months ago

#5228 closed change (invalid)

[Trac] Allow certain members to remove tickets

Reported by: greiner Assignee: ferris
Priority: Unknown Milestone:
Module: Unknown Keywords:
Cc: ferris Blocked By:
Blocking: Platform: Unknown / Cross platform
Ready: no Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Description

Background

Every now and then we encounter spam being submitted in the form of a comment on an existing ticket or as a new ticket. Unfortunately, not everyone who we entrust with moderating the issue tracker has the ability to get rid of those.

Therefore we should allow some trusted people, who are already helping with moderating the issue tracker, to remove such posts and tickets on their own.

What to change

Provide the following Trac users with the ability to remove individual tickets and comments:

Moderators

  • arthur
  • Gingerbread Man
  • mapx

Module owners and peers (optional)

  • fhd
  • greiner
  • kvas
  • kzar
  • juliandoucette
  • matze
  • oleksandr
  • palant
  • rjeschke
  • saroyanm
  • sebastian
  • sergz

Note that this is an approximated list and may not accurately reflect the general consent yet.

Change History (2)

comment:1 Changed 3 years ago by ferris

  • Owner set to ferris

I just talked with Phil, who knows more about this and pointed me at #3629. He suggested that we wait until the amount of spam rises to where deletion becomes handy again, and in the mean time we just "redact" spam tickets like Thomas did with the spam ticket #5226.

I'll draft up an improvement to the Trac Help pages that explains the above reasoning, and we'll explain who can do what, when and why, when it comes to spam.

comment:2 Changed 2 months ago by greiner

  • Resolution set to invalid
  • Status changed from new to closed

Closing this ticket because we stopped accepting new users and new tickets as we moved all issue tracking to GitLab. Therefore there should be no more need for those kinds of changes.

Last edited 2 months ago by greiner (previous) (diff)
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