Opened 2 years ago

Closed 2 years ago

Last modified 2 years ago

#5465 closed change (fixed)

Uninstall page: Add an additional response

Reported by: jeen Assignee: juliandoucette
Priority: P2 Milestone:
Module: Websites Keywords: goodfirstbug, content
Cc: juliandoucette, ire, saroyanm, greiner, wspee, lisabielik Blocked By:
Blocking: Platform: Chrome
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

https://codereview.adblockplus.org/29524907/

Description

Environment

When a user uninstalls the Adblock Plus desktop extension, the user is brought to the uninstall page which includes a survey to help us collect information about the reason behind uninstallation.

All the responses are around the performance of the extension, but nothing to address the utility/UI of the actual product, that could help the product team measure how the design of the ABP extension contributes to the uninstall rates.

We would like to add the following to the list of responses, that appear in a randomized order:
"I find it difficult to use Adblock Plus"

How to reproduce

(In Chrome)

  1. Right click on the ABP desktop icon
  2. Click "Remove from Chrome"
  3. Click "Remove" in the popup window
  4. You are brought to uninstall page (https://adblockplus.org/en/uninstalled?link=uninstalled&lang=en-GB&addonName=adblockpluschrome&addonVersion=1.13.3&application=chrome&applicationVersion=60.0.3112.78&platform=chromium&platformVersion=60.0.3112.78&notificationDownloadCount=1)

Expected behaviour

Add "I find it difficult to use Adblock Plus" to the list of responses that are randomly ordered.

Change History (8)

comment:1 Changed 2 years ago by jeen

  • Platform changed from Unknown / Cross platform to Chrome

comment:2 Changed 2 years ago by juliandoucette

  • Cc saroyanm greiner wspee lisabielik added
  • Keywords goodfirstbug content added
  • Priority changed from Unknown to P2

Notes:

  • You filled out the template for a bug instead of a change. That's ok though. It includes all of the information we need
  • We can ready this ticket after we ensure that adding an option on the frontend is supported by the backend

Questions:

  • Does Lisa need to approve this text?
Last edited 2 years ago by juliandoucette (previous) (diff)

comment:3 Changed 2 years ago by juliandoucette

  • Owner juliandoucette, deleted

comment:4 Changed 2 years ago by juliandoucette

  • Owner set to juliandoucette

comment:5 Changed 2 years ago by juliandoucette

  • Ready set
  • Review URL(s) modified (diff)
  • Status changed from new to reviewing

comment:6 Changed 2 years ago by abpbot

A commit referencing this issue has landed:
Issue 5465 - Added response to uninstalled form

comment:7 Changed 2 years ago by juliandoucette

  • Resolution set to fixed
  • Status changed from reviewing to closed

comment:8 Changed 2 years ago by abpbot

A commit referencing this issue has landed:
Issue 5465 - Added full stop to last added uninstalled reason

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