Opened on 08/03/2017 at 08:18:27 AM

Closed on 08/24/2017 at 12:54:09 PM

Last modified on 08/24/2017 at 09:18:59 PM

#5465 closed change (fixed)

Uninstall page: Add an additional response

Reported by: jeen Assignee: juliandoucette
Priority: P2 Milestone:
Module: Websites Keywords: goodfirstbug, content
Cc: juliandoucette, ire, saroyanm, greiner, wspee, lisabielik Blocked By:
Blocking: Platform: Chrome
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):



When a user uninstalls the Adblock Plus desktop extension, the user is brought to the uninstall page which includes a survey to help us collect information about the reason behind uninstallation.

All the responses are around the performance of the extension, but nothing to address the utility/UI of the actual product, that could help the product team measure how the design of the ABP extension contributes to the uninstall rates.

We would like to add the following to the list of responses, that appear in a randomized order:
"I find it difficult to use Adblock Plus"

How to reproduce

(In Chrome)

  1. Right click on the ABP desktop icon
  2. Click "Remove from Chrome"
  3. Click "Remove" in the popup window
  4. You are brought to uninstall page (

Expected behaviour

Add "I find it difficult to use Adblock Plus" to the list of responses that are randomly ordered.

Attachments (0)

Change History (8)

comment:1 Changed on 08/03/2017 at 09:46:20 AM by jeen

  • Platform changed from Unknown / Cross platform to Chrome

comment:2 Changed on 08/08/2017 at 02:35:51 PM by juliandoucette

  • Cc saroyanm greiner wspee lisabielik added
  • Keywords goodfirstbug content added
  • Priority changed from Unknown to P2


  • You filled out the template for a bug instead of a change. That's ok though. It includes all of the information we need
  • We can ready this ticket after we ensure that adding an option on the frontend is supported by the backend


  • Does Lisa need to approve this text?
Last edited on 08/08/2017 at 02:37:19 PM by juliandoucette

comment:3 Changed on 08/08/2017 at 07:26:43 PM by juliandoucette

  • Owner juliandoucette, deleted

comment:4 Changed on 08/23/2017 at 03:03:48 PM by juliandoucette

  • Owner set to juliandoucette

comment:5 Changed on 08/23/2017 at 03:15:30 PM by juliandoucette

  • Ready set
  • Review URL(s) modified (diff)
  • Status changed from new to reviewing

comment:6 Changed on 08/24/2017 at 12:07:03 PM by abpbot

A commit referencing this issue has landed:
Issue 5465 - Added response to uninstalled form

comment:7 Changed on 08/24/2017 at 12:54:09 PM by juliandoucette

  • Resolution set to fixed
  • Status changed from reviewing to closed

comment:8 Changed on 08/24/2017 at 09:18:59 PM by abpbot

A commit referencing this issue has landed:
Issue 5465 - Added full stop to last added uninstalled reason

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