Opened 20 months ago

Last modified 19 months ago

#7223 closed defect

Microsoft Edge, first run page - all filters removed — at Version 4

Reported by: jparedes Assignee:
Priority: P1 Milestone:
Module: Platform Keywords:
Cc: sebastian, geo, kzar, Ross, ukacar, greiner Blocked By:
Blocking: Platform: Edge
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Description (last modified by kzar)


Edge versions 42.17134.1.0 & 44.17763.1.0
Adblock Plus version 09.12

When updating to the new Edge version (9.12), Some users now receive the following first run page pop-up every time they open the browser: ms-browser-extension://10_EyeoGmbHAdblockPlus_d55gg7py3s0m0/first-run.html

Uninstalling and reinstalling Adblock Plus does not fix the issue.
Unchecking "clear all cookies and website data" does not fix the issue.
Pop-up remains.

Change History (4)

comment:1 Changed 20 months ago by jparedes

  • Description modified (diff)

comment:2 Changed 20 months ago by Ross

The first run page will appear every time if they leave it open in a tab after install and don't close it.

But I guess this is the first run page re-opening on browser start after being closed in a previous browser sesssion.

Does the first run page have the message about reset filters on it?

Clearing "Cached data and files" might help (although not sure).

comment:3 Changed 20 months ago by ukacar

I am also not able to reproduce it, and I've noticed that a simple reinstall of the extension in Edge does not equal the first install - all of the settings are remembered (like whitelisted websites, custom filters, etc.).
I've managed to get a 'fresh install' by uninstalling, clearing cookies and website data, and reinstalling the extension, maybe this can be suggested as a workaround.

Last edited 20 months ago by ukacar (previous) (diff)

comment:4 Changed 20 months ago by kzar

  • Cc sebastian geo kzar Ross ukacar added
  • Description modified (diff)

The issue description talks about the first run page opening every time that Edge starts, but the title talks about the user's filters being lost. Is the title wrong, or is that another symptom?

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