Opened on 08/21/2015 at 10:54:13 AM
Closed on 08/15/2017 at 12:29:47 PM
#2941 closed defect (rejected)
[Adblock Browser for Android] "Force close" error pops up on screen when launching the browser
| Reported by: | passbrains | Assignee: | rjeschke |
|---|---|---|---|
| Priority: | Unknown | Milestone: | |
| Module: | Adblock-Browser-for-Android | Keywords: | |
| Cc: | rjeschke | Blocked By: | |
| Blocking: | Platform: | Adblock Browser for Android | |
| Ready: | no | Confidential: | no |
| Tester: | Unknown | Verified working: | no |
| Review URL(s): | |||
Description (last modified by Shikitita)
Adapted from https://www.passbrains.com/dashboard/view-ticket.php?ticket_no=ADR-35
Environment
Samsung + Galaxy + Android 2.3.4
How to reproduce
- Download and install the browser
- Open the browser
Observed behaviour
The following error is displayed on the screen when launching the browser:
"Sorry!
The application Adblock Browser (process org.adblockplus.browser) has stopped unexpectedly.
Please try again.
Force close"
Expected behaviour
Adblock Browser should work.
Attachments (3)
Change History (8)
Changed on 08/21/2015 at 10:54:15 AM by passbrains
comment:1 Changed on 08/21/2015 at 10:54:17 AM by passbrains
comment:2 Changed on 08/21/2015 at 11:12:18 AM by Shikitita
- Cc rjeschke added
- Component changed from Unknown to Adblock-Browser-for-Android
- Description modified (diff)
- Owner set to rjeschke
- Summary changed from The browser application is not working for certain android smartphone. to [Adblock Browser for iOS] "Force close" error pops up on screen when launching the browser
Please note that I managed to reproduce this issue with an Alcatel One Touch 983 from Testobject with the following specs:
OS: Android 2.3.7
API level: 10
Resolution: 320 x 480 (mdpi)
Screen size: 3.5"
CPU: ARM | single core| 1000 MHz
RAM: 512 MB
Internal storage: 150 MB
SD card: 2048 MB
Model number: OT-983
Find attached also a log from two different days with the errors occurring when this issue was reproduced.
I hope all this information helps.
Changed on 08/21/2015 at 11:13:06 AM by Shikitita
Log
Changed on 08/21/2015 at 11:13:31 AM by Shikitita
Screenshot of issue reproduced in an Alcatel One Touch 983
comment:3 Changed on 08/21/2015 at 11:57:05 AM by Shikitita
- Summary changed from [Adblock Browser for iOS] "Force close" error pops up on screen when launching the browser to [Adblock Browser for Android] "Force close" error pops up on screen when launching the browser
comment:4 Changed on 08/15/2017 at 12:29:28 PM by diegocarloslima
This is issue has been here for a looong time, we'll change our minSdk to 15 pretty soon (53.0.2 merge), so there's no reason to keep this ticket open.
comment:5 Changed on 08/15/2017 at 12:29:47 PM by diegocarloslima
- Resolution set to rejected
- Status changed from new to closed
1 - 18 Aug 2015 09:36:25 posted by Philip Hill
Not really a duplicate, it's a completely different environment here.
2 - 18 Aug 2015 15:43:52 posted by Tamara Blasco
Hi Ashley,
Would you be able to give us a few more details about the device in which you reproduced this issue, please?
I managed to do so with an Alcatel One Touch 983 and would like to be able to compare specs if possible.
Thank you very much for your help!
3 - 18 Aug 2015 23:51:25 posted by Ashley Wu
Samsung Galaxy Gio (GT-S5660M)
Android 2.3.4