Opened on 06/21/2016 at 10:23:11 AM

Last modified on 01/12/2018 at 09:17:28 AM

#4174 new change

Add possibility to send an email in ABB's about:feedback page

Reported by: mario Assignee:
Priority: P3 Milestone:
Module: Adblock-Browser-for-Android Keywords:
Cc: Blocked By: #4182, #4439
Blocking: Platform: Adblock Browser for Android
Ready: yes Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Description (last modified by mario)

Background

We receive a lot of feedback via ABB's about:feedback page, which require the possibility to reply to the user in order to follow up on either questions or issues. We don't want to add an additional option for users to submit their email address in order to not condradict our privacy policy. However we intend to add a possibility for users to -- instead of using the anonymous form -- send us an email using their own email client if they wish to receive a reply.

What to change

In the about:feedback page (browse to "about:feedback"), when choosing the second option "I ran into some problems" (as shown in this screenshot):

  1. Change the text We're sorry that you had some problems with Adblock Browser. Please tell us what happened so that we can fix it. (as shown in this screenshot) to We're sorry that you had some problems with Adblock Browser. Please tell us what happened so that we can fix it. Or email us if you'd like a response..
  2. Link "email us" to mailto:abb@adblockplus.org so it opens the user's email client as soon as the link is clicked.

Attachments (2)

abb_about-feedback_01.png​ (115.9 KB) - added by mario on 06/21/2016 at 10:23:38 AM.
abb_about-feedback_02.png​ (172.5 KB) - added by mario on 06/21/2016 at 10:23:47 AM.

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Change History (11)

Changed on 06/21/2016 at 10:23:38 AM by mario

Changed on 06/21/2016 at 10:23:47 AM by mario

comment:1 Changed on 06/21/2016 at 10:24:28 AM by mario

  • Description modified (diff)

comment:2 Changed on 06/22/2016 at 08:50:44 AM by mario

  • Description modified (diff)

comment:3 Changed on 06/22/2016 at 09:39:27 AM by mario

  • Blocked By 4182 added

comment:4 Changed on 06/23/2016 at 11:44:11 AM by mario

  • Description modified (diff)
  • Ready set

comment:5 Changed on 12/20/2016 at 12:17:18 PM by ferris

@mario: note that the required mailbox has been set up (#4182).

comment:6 Changed on 08/10/2017 at 12:37:33 PM by jwangenheim

  • Owner set to jwangenheim

comment:7 Changed on 08/11/2017 at 02:26:35 PM by jwangenheim

  • Blocked By 4439 added

comment:8 Changed on 08/16/2017 at 01:21:36 AM by diegocarloslima

  • Priority changed from Unknown to P3

comment:9 Changed on 01/12/2018 at 09:17:28 AM by jwangenheim

  • Owner jwangenheim deleted

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