Opened on 07/01/2016 at 04:14:16 PM

Last modified on 10/24/2016 at 10:41:48 AM

#4225 new defect

Adblock Plus Blocks Images in Outlook 2016 E-mail

Reported by: RathionValor Assignee:
Priority: P5 Milestone:
Module: Adblock-Plus-for-Internet-Explorer Keywords:
Cc: sergz, oleksandr Blocked By:
Blocking: Platform: Internet Explorer
Ready: no Confidential: no
Tester: Unknown Verified working: no
Review URL(s):

Description

Environment

Windows 7, Internet Explorer 11 Adblock Plus latest version no filters

How to reproduce

  1. Open Outlook after installing Adblock PLus
  2. Click on an email to preview it and images do not display
  3. Images used to display prior to installation and no settings were changed
  4. Uninstalled Adblock Plus and problem viewing images is resolved

...

Observed behaviour

After installing Adblock Plus I noticed I was unable to preview images in my Outlook 2016 anymore.
I double-checked my settings to allow images, even rechecked and uncheck it again but still no joy.

I uninstalled Adblock Plus and voila, I can see images again.

I suspect it's due to Outlook using IE for it's external content.
It's a great product so I want to use it but I need a solution so won't block Outlook images.

Expected behaviour

Adblock Plus should not impact my ability to preview images in Outlook 2016

Attachments (0)

Change History (3)

comment:1 Changed on 07/02/2016 at 06:45:54 AM by mapx

  • Cc sergz oleksandr added
  • Component changed from Unknown to Adblock-Plus-for-Internet-Explorer
  • Platform changed from Unknown / Cross platform to Internet Explorer

comment:2 Changed on 10/24/2016 at 09:43:50 AM by oleksandr

Can't reproduce this. Have you checked if it is not Outlook's settings that is blocking image loading? ​https://support.office.com/en-us/article/Change-whether-pictures-in-messages-are-automatically-downloaded-020abc02-4876-47fa-9cb1-2b4543154311

comment:3 Changed on 10/24/2016 at 10:41:48 AM by oleksandr

  • Priority changed from Unknown to P5

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