"file a request here" link in web extension build of ABP FF points to nonexisting URL

[philll]

Environment

Firefox >=50

How to reproduce

1. Click the ABP icon
2. Click the "General" tab
3. Click the "file a request here" link

Observed behaviour

Nginx shows an HTTP 404 on this URL: ​https://adblockplus.org/redirect?link=firefox_support&lang=en-US

Expected behaviour

A redirect should point to the ​ABP for FF forum.

[ferris]

Hi Phil, some questions:

• Can you say what the 404 URL is?
• Has the web extension build been released?
• Is this URL communicated or used anywhere else?

[philll]

• I added the URL to the description
• The build is available as experimental development build: ​https://downloads.adblockplus.org/devbuilds/adblockplusfirefox/
• I am not aware that this URL is currently communicated or used anywhere else

I guess all in all, we could have filed this ticket as change request as well, I went the bug route since it's already in some build.

[ferris]

I asked the extension devs, but didn't get any answer. I personally think it makes sense to have a more durable redirect instead of that very concrete URL to the old forum, especially as we are discussing new forum options and different support channels.

[philll]

Until we retire the forum and replace it with anything else, this is the very place of support.

[trev]

Replying to ferris:

I personally think it makes sense to have a more durable redirect instead of that very concrete URL to the old forum, especially as we are discussing new forum options and different support channels.

This is the durable redirect ;-)

The redirect is handled in the infrastructure repository, file modules/web/templates/adblockplus.org.conf.erb. We already have redirects for various platforms there, so we merely need to add firefox_support to the list - this key is new, the legacy Firefox extension doesn't link to any support page.

[abpbot]

A commit referencing this issue has landed:
​Issue 5268 - Redirect firefox support link to forum thread