Opened on 11/24/2014 at 12:03:52 PM
Last modified on 09/24/2019 at 02:33:41 PM
#1598 reviewing defect
The set up was unable to automatically close IE while uninstall
| Reported by: | passbrains | Assignee: | oleksandr |
|---|---|---|---|
| Priority: | P3 | Milestone: | |
| Module: | Adblock-Plus-for-Internet-Explorer | Keywords: | installer |
| Cc: | greiner | Blocked By: | |
| Blocking: | Platform: | Internet Explorer | |
| Ready: | yes | Confidential: | no |
| Tester: | Unknown | Verified working: | no |
| Review URL(s): | |||
Description (last modified by oleksandr)
Adapted from https://www.passbrains.com/dashboard/view-ticket.php?ticket_no=AIN-74
Environment
Windows + 7 64bit + Internet Explorer 9 + Chinese
ABP version 1.2.705.0
How to reproduce
- Install ABP 1.2.705.0
- Open IE 9, make sure ABP is installed successfully by checking ABP icon displayed in the status bar
- With IE browser opened, go to control panel and uninstall ABP
- A message is shown to close IE and ABP engine. Keep options selected as Automatically close application....., click OK
- A window "The setup was unable to automatically close all requested applications. Please ensure that the applications holding files in use are closed before continuing with the installation." shows
- Click OK button but without closing IE browser, the installation continued processing, and uninstalled ABP successfully
Same issue from AIN-6 version 1.2.636.0 for IE 8
https://www.passbrains.com/dashboard/view-ticket.php?ticket_no=AIN-6
Observed behaviour
IE is not closed.
Expected behaviour
Any opened IE should be closed.
Attachments (2)
Change History (7)
Changed on 11/24/2014 at 12:03:54 PM by passbrains
Changed on 11/24/2014 at 12:03:55 PM by passbrains
comment:1 Changed on 11/24/2014 at 12:03:59 PM by passbrains
comment:2 Changed on 12/11/2014 at 10:56:19 AM by oleksandr
- Component changed from Unknown to Adblock-Plus-for-Internet-Explorer
- Description modified (diff)
- Priority changed from Unknown to P3
- Ready set
comment:3 Changed on 12/11/2014 at 11:22:05 AM by oleksandr
- Keywords installer added
comment:4 Changed on 03/23/2015 at 11:53:49 AM by oleksandr
- Review URL(s) modified (diff)
- Status changed from new to reviewing
comment:5 Changed on 09/24/2019 at 02:33:41 PM by greiner
- Cc greiner added
- Owner set to oleksandr
- Tester set to Unknown
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1 - 10 Nov 2014 20:03:13 posted by Timo Scherf
Maybe this is an internet explorer issue, which is not related to Adblock plus.
@ developers team: could you check this
Thanks
2 - 13 Nov 2014 16:44:16 posted by Jiamie Yuan
Without closing IE browser, the installation can still continue processing, and uninstalled ABP without problem.