Opened on 11/04/2015 at 04:24:35 PM
Closed on 12/07/2015 at 01:49:01 PM
#3271 closed change (fixed)
Update privacy policy for uninstallation page launch
| Reported by: | saroyanm | Assignee: | saroyanm |
|---|---|---|---|
| Priority: | P3 | Milestone: | |
| Module: | Websites | Keywords: | |
| Cc: | fhd, greiner, lisabielik, Kai, kzar | Blocked By: | |
| Blocking: | #3269 | Platform: | Unknown / Cross platform |
| Ready: | yes | Confidential: | no |
| Tester: | Unknown | Verified working: | no |
| Review URL(s): | |||
Description (last modified by saroyanm)
Background
To be able to find the reason why users uninstall Adblock Plus with #3257 we are creating an uninstallation page which will be shown to the user after Adblock Plus is being uninstalled and will help us collect information about the reason behind uninstallation, but before we will have that questionnaire live we will need also update our privacy policy accordingly.
What to change
Add Uninstallation page feedback subsection to AdblockPlus.org website in https://adblockplus.org/en/privacy with content below:
After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback. The webpage stores some application and platform related data anonymously. If you decide to submit feedback, we will also store it anonymously.
Attachments (0)
Change History (25)
comment:1 Changed on 11/04/2015 at 04:33:00 PM by saroyanm
comment:2 Changed on 11/04/2015 at 04:33:31 PM by saroyanm
- Blocking 3257 added
comment:3 follow-ups: ↓ 4 ↓ 6 Changed on 11/04/2015 at 04:41:31 PM by lisabielik
Is this approved by Kai? Just checking before I fix some of it.
comment:4 in reply to: ↑ 3 Changed on 11/04/2015 at 04:47:50 PM by saroyanm
- Cc Kai added
Replying to lisabielik:
Is this approved by Kai? Just checking before I fix some of it.
@Kai maybe you can have a quick look.
comment:5 Changed on 11/04/2015 at 05:52:47 PM by Kai
That text is fine with me. Go on.
comment:6 in reply to: ↑ 3 Changed on 11/05/2015 at 11:31:38 AM by saroyanm
Replying to lisabielik:
Is this approved by Kai? Just checking before I fix some of it.
Done, after your green light will mark ticket as ready.
comment:7 Changed on 11/05/2015 at 02:32:43 PM by greiner
- Description modified (diff)
The content looks fine but I'd refrain from calling it a "campaign" because it sounds a bit like something related to PR.
comment:8 Changed on 11/05/2015 at 04:29:11 PM by fhd
I agree, it sounds misleading, and it's unnecessarily generic. We don't have any general purpose questionnaire submission mechanism, we have the uninstallation page.
Also note that the remark about not storing the data for longer than 30 days is not correct (we don't store IP addresses longer than that, but the answers itself are a different matter), and the remark about not sharing it with a third party is redundant.
I'd suggest something along the lines of:
Uninstallation page feedback
After uninstalling Adblock Plus, you will be directed to a webpage that asks for your feedback as to why you uninstalled the extension. If you decide to submit feedback, we will store it anonymously.
(Edit: Improved wording suggested by Lisa.)
comment:9 Changed on 11/09/2015 at 10:49:55 AM by saroyanm
- Description modified (diff)
- Priority changed from Unknown to P3
- Ready set
Updated, thanks
comment:10 follow-up: ↓ 11 Changed on 11/09/2015 at 01:48:40 PM by greiner
After uninstalling Adblock Plus, you will be directed to a webpage that asks for your feedback as to why you uninstalled the extension.
Initially, this will only be the case for our Chrome, Opera and Safari extensions so what about saying "you may be directed to" instead?
comment:11 in reply to: ↑ 10 Changed on 11/09/2015 at 02:01:22 PM by lisabielik
Replying to greiner:
After uninstalling Adblock Plus, you will be directed to a webpage that asks for your feedback as to why you uninstalled the extension.
Initially, this will only be the case for our Chrome, Opera and Safari extensions so what about saying "you may be directed to" instead?
Fine by me.
comment:12 Changed on 11/09/2015 at 02:03:29 PM by saroyanm
- Description modified (diff)
Good point, updated.
comment:13 follow-up: ↓ 14 Changed on 11/09/2015 at 02:31:27 PM by kzar
- Cc kzar added
We're apparently planning (see #3269) to collect a bunch more information that is not mentioned in this issue?
comment:14 in reply to: ↑ 13 ; follow-up: ↓ 15 Changed on 11/09/2015 at 02:52:35 PM by saroyanm
- Ready unset
Replying to kzar:
We're apparently planning (see #3269) to collect a bunch more information that is not mentioned in this issue?
Fare enough, what about:
After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback as to why you uninstalled the extension. If you decide to submit feedback, we will store it with some application and platform related data anonymously
@fhd @lisa ?
comment:15 in reply to: ↑ 14 Changed on 11/09/2015 at 02:57:38 PM by greiner
Replying to saroyanm:
Fare enough, what about:
After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback as to why you uninstalled the extension. If you decide to submit feedback, we will store it with some application and platform related data anonymously
@fhd @lisa ?
That's incorrect because that data is part of the URL that's being opened so we'll be receiving it no matter what.
comment:16 follow-up: ↓ 17 Changed on 11/09/2015 at 03:23:21 PM by saroyanm
After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback as to why you uninstalled the extension, which will store some application and platform related data anonymously. If you decide to submit feedback, we will store it anonymously as well.
Let me know if you think this still inaccurate, or you have better suggestion.
comment:17 in reply to: ↑ 16 Changed on 11/09/2015 at 03:30:21 PM by lisabielik
Replying to saroyanm:
After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback as to why you uninstalled the extension, which will store some application and platform related data anonymously. If you decide to submit feedback, we will store it anonymously as well.
Let me know if you think this still inaccurate, or you have better suggestion.
After uninstalling Adblock Plus, you may be directed to a webpage that asks for your feedback. The webpage stores some application and platform related data anonymously. If you decide to submit feedback, we will also store it anonymously.
comment:19 Changed on 11/11/2015 at 10:56:57 AM by saroyanm
@Kai while the text and contexts updated slightly, will ask for your final approval and will mark as ready.
comment:20 Changed on 11/11/2015 at 12:39:51 PM by Kai
fine for me
comment:21 Changed on 11/11/2015 at 12:46:30 PM by saroyanm
- Ready set
comment:22 Changed on 11/27/2015 at 01:22:55 PM by saroyanm
- Blocking 3269 added; 3257 removed
comment:23 Changed on 11/27/2015 at 05:11:45 PM by saroyanm
- Owner set to saroyanm
comment:24 Changed on 11/27/2015 at 05:30:49 PM by saroyanm
- Review URL(s) modified (diff)
- Status changed from new to reviewing
comment:25 Changed on 12/07/2015 at 01:49:01 PM by saroyanm
- Resolution set to fixed
- Status changed from reviewing to closed
@Felix @Thomas: if somebody of you can have a rough look on the formulation would be awesome, after that would like to ask @lisa to give a final green light and mark the issue as ready.